Jump to Content Jump to Main Navigation

Subscriber Services

 

Subscriber Services are available to subscribers to Oxford Bibliographies. If you are not currently a subscriber, find out how to subscribe.

Services for subscribers include:


Accessing the site

Before you log in to the site:


Click here if you have forgotten your administrator password


Technical problems

Please consult our FAQs first, and if they don't answer your query, please contact us


Help with using the site

Detailed help is available from every page of the site.

If you can't find the answer you need, please contact us.

Join one of our product experts for a live online webinar. View the schedule and sign up


Managing your account

To view your account details and subscription information, view or change your account preferences, or to see your institutional usage reports, please select the link appropriate to your region:

North and South America

UK and the Rest of world


Usage: COUNTER Statistics:

In April 2014 we launched our new usage portal to provide institutional customers with COUNTER 4-compliant usage reporting.

The COUNTER 4 code of practice provides an international, extendible Code of Practice for e-Resources that allows the usage of online information, products, and services to be measured in a credible, consistent, and compatible way using vendor-generated data.

COUNTER reports are released on a monthly basis and are available for Online resources and Journals.

For more information and to access your reports please visit our usage pages:

Customers outside North and South America
Customers in North and South America


MARC21 Records

We provide MARC21 records for new subject areas and articles.

Download available MARC records by subject area and article


Resources for Librarians


 In-Library Support

Oxford offers a variety of tools to help you promote your subscription to Oxford Bibliographies and get the most out of this resource.

Visit the Oxford University Press US or UK Librarian Resource Centers to utilize all of the library resources that we have to offer, including:

  • Onsite and remote training options
  • Online tutorials and user guides
  • Promotional tools including customizable email templates, logos, pens, posters, mouse pads, and more

Digital Tools

Share these videos with faculty and students at your institution and help teach researchers at all levels how they can use Oxford Bibliographies in the classroom, and the library.

Oxford Bibliographies for Students

Oxford Bibliographies for Faculty

To request any of the promotional tools, or to offer suggestions about other ways we can help support your library, please email us at librarymarketing@oup.com
 


Contact Us

 For all other inquiries, including technical support, please contact us:

North and South America:

Customer Support -- Online Subscription
Oxford University Press
198 Madison Avenue
New York, NY 10016
USA
Tel: 1.800.334.4249 est 6484
Fax: 1.212.726.6576
Email: oxfordonline@oup.com

UK and the Rest of World:

Online Products
Oxford University Press
Great Clarendon Street
Oxford OX2 6DP
UK
Tel: +44 (0)1865 353705
Fax: +44 (0)1865 353308
Email: onlinesubscriptions@oup.com